FAQ
Yes. All items sold at zeitlos are carefully inspected and verified for authenticity before being listed. We specialize in genuine vintage designer pieces and only offer items that meet our quality and authenticity standards.
For additional verification, we also work with professional authentication partners such as Entrupy.
Most of our pieces are vintage and may show minor signs of wear. We carefully describe the condition and provide detailed photos so you can evaluate the item before purchasing.
Due to the unique and vintage nature of our items, all sales are final. Please review the photos and description carefully before purchasing. If you have any questions about an item, feel free to contact us before placing your order.
Orders are usually processed within 1–2 business days.
Delivery times depend on your location but typically range between 2–7 business days within Europe.
Yes. We ship worldwide. Shipping costs and delivery times will be calculated at checkout depending on your location.
Once your order has been shipped, you will receive a tracking number via email so you can follow the delivery of your package.
We accept major credit cards, PayPal, Apple Pay, Google Pay, and other secure payment methods available at checkout.
Unfortunately we cannot reserve items. All pieces are sold on a first-come, first-served basis due to their unique nature.
Most items are one-of-a-kind vintage pieces and cannot be restocked. Once an item is sold, it is usually no longer available.
If you have any questions, feel free to reach out.
Email: contact@zeitloszurich.com
We usually respond within 24 hours.